Description
Gold Plan – Terms of Service Agreement
1. Scope of Services
Under the Gold Marketing Plan, Listenza agrees to provide the following digital marketing services:
- All services included in the Silver Plan
- Advanced audience targeting
- Email and text nurturing campaigns
- Re-engagement of past contacts through structured marketing campaigns
- Coverage of up to ten (10) counties within the selected markets
- Pipeline tracking and activity monitoring
- Monthly performance reporting
- Dedicated Account Manager assignment
- Client support availability of up to 10 hours per day, including SMS and WhatsApp support via approved channels
All services are marketing-related and delivered digitally.
2. Service Limitations
Services are limited to the scope listed above. Requests for expanded markets, additional counties, or services outside this plan may require a separate written agreement and additional fees.
Listenza does not act as a real estate brokerage and does not participate in real estate transactions.
3. Fees & Payment Terms
The Client agrees to pay the applicable one-time setup fee for the Gold Marketing Plan, as disclosed prior to checkout.
- There are no hidden charges.
- No automatic renewals apply unless agreed in writing.
- All billing terms are clearly disclosed before payment.
Payments are processed securely through approved payment processors.
4. Refund & Cancellation Policy
Due to the nature of digital marketing services and upfront configuration work, all fees are non-refundable once services have commenced.
Cancellation requests must be submitted in writing. No refunds will be issued for services already performed.
5. Client Responsibilities
The Client agrees to:
- Provide accurate business, licensing, and market information
- Cooperate in a timely manner for campaign approvals and communication
- Comply with all applicable advertising, privacy, and communication laws
Marketing performance may vary depending on market conditions and client participation.
6. No Guarantee of Results
Listenza does not guarantee specific outcomes, transactions, listings, or financial results. Marketing outcomes depend on factors beyond the Service Provider’s control.
7. Confidentiality
Both parties agree to keep confidential any proprietary or non-public information exchanged during the term of this Agreement.
8. Limitation of Liability
Listenza shall not be liable for indirect, incidental, or consequential damages arising from the use of its services.
9. Governing Law
This Agreement shall be governed by and interpreted in accordance with the laws of the United States and the State in which Listenza is registered.
10. Acceptance
By proceeding with payment or signing below, the Client acknowledges that they have read, understood, and agreed to this Agreement.