Effective Date: 16 November 2025
Listenza (“Listenza,” “we,” “us,” or “our”) is a U.S.-based marketing and technology company providing digital marketing support, audience acquisition services, AI-driven data verification, automation, and CRM enablement solutions for licensed real estate professionals.
Business Address:
410 Belvedere Rd,
Harrisburg. PA 17109
United States
Email: info@listenza.store
We comply with applicable U.S. marketing and privacy laws, including the CAN-SPAM Act, the Telephone Consumer Protection Act (TCPA), and applicable state privacy regulations such as the California Consumer Privacy Act / California Privacy Rights Act (CCPA/CPRA), where required.
We may collect the following categories of information:
Name, email address, phone number, brokerage or company name, service requirements, markets served, and billing-related details.
Onboarding information, campaign configurations, communication history, usage data, and service preferences.
Files, contact data, forms, documents, or other materials submitted for verification, automation, marketing, or CRM-related services.
Payments are processed securely by third‑party payment processors. Listenza does not store or have access to full credit or debit card numbers.
We use collected information to:
Provide, operate, and manage our services and client accounts
Verify and validate submitted data for quality and compliance purposes
Deliver onboarding, appointment coordination support, customer service, and service-related communications
Process payments, issue invoices, and maintain transaction records
Improve platform functionality, performance, and user experience
Detect fraud, secure our systems, and enforce our policies
Comply with legal, tax, financial, and payment processing obligations
Legal Bases for Processing: consent, contractual necessity, legal compliance, and legitimate business interests.
We only share personal information in the following circumstances:
Trusted third‑party vendors (such as CRM platforms, hosting providers, analytics services, communication tools, and payment processors) that are contractually obligated to safeguard personal data.
Our U.S. and Canadian operational entities, strictly for internal operations and service delivery.
When required by law, subpoena, court order, or to protect the rights, safety, or property of Listenza or others.
We do not sell, rent, trade, or share personal information for cross‑context behavioral advertising.
Personal information may be stored or processed in the United States or Canada. We apply appropriate administrative, technical, and organizational safeguards to protect data across jurisdictions.
We retain personal information only for as long as necessary to fulfill service obligations, comply with legal requirements, resolve disputes, or enforce agreements.
Inactive account data is generally retained for up to 24 months, unless a longer retention period is required by law.
You have the right to:
Request access to the personal data we hold about you
Request correction of inaccurate information
Request deletion of your data, subject to legal and contractual obligations
Opt out of marketing emails via the unsubscribe link
Opt out of SMS messages by replying STOP (reply HELP for assistance)
California residents may exercise rights under the CCPA/CPRA, including access, deletion, and limits on the use of sensitive personal information.
Submit Requests:
Email: info@listenza.store
Subject Line: Privacy Request
We use essential and analytics cookies to operate and improve our services. You may disable cookies through your browser settings; however, certain features may not function properly.
Message frequency varies based on account activity
Standard message and data rates may apply
Consent to receive communications is not a condition of purchase
Reply STOP to opt out or HELP for assistance
Additional terms may apply under our SMS Communication Policy.
We maintain industry‑standard administrative, technical, and physical safeguards to protect personal information. Payment processing is handled by PCI‑DSS compliant providers. Listenza does not store sensitive payment credentials on its systems.
No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Our services are intended for licensed real estate professionals aged 18 and older. We do not knowingly collect personal information from minors.
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
If you have questions or concerns regarding this Privacy Policy, please contact us:
Email: info@listenza.store
